Whilst I haven't dealt with Mark directly as a client, a client of ours hosts with him and the dealings I have had with Mark have been great. Easy to talk to, helpful and knowledgeable.
Website Maintenance
Keep your website secure, updated, and performing at its best.
Websites need ongoing care. Our maintenance plans keep your site secure, backed up, and running smoothly so you can focus on running your business.
Site Health
All Systems Healthy
Last checked: 2 mins ago
Uptime
99.9%
Security
Protected
Backups
Current
Updates
3 pending
What's included
WordPress core and plugin updates
Security monitoring
Daily automated backups
Uptime monitoring
Performance checks
Priority support access
Monthly reports
Emergency response
Your website needs ongoing care
A website isn't a "set and forget" investment. WordPress releases security updates monthly. Plugins update constantly. Threats evolve daily. And all those moving parts eventually break something if nobody's watching.
The businesses that call us in emergencies have one thing in common: they thought their website would just "keep working" without attention. Then one day the plugin updates stacked up, security holes opened, and suddenly they're hacked or broken at the worst possible moment.
Maintenance isn't glamorous. It's essential. Like servicing a car or paying insurance. Boring until you need it, then suddenly invaluable.
Our maintenance plans give you experts actively watching your site. Not just automated scans, but genuine attention from developers who know what they're looking at and can fix problems before they become crises.
Who needs maintenance?
Website maintenance is essential for:
Businesses relying on their website
If your website generates leads, sales, or credibility, downtime costs real money.
Anyone not updating WordPress themselves
Updates are necessary but can break things. Someone needs to do them carefully.
Sites with customer data
Contact forms, e-commerce, bookings. You have an obligation to protect that data.
Business owners with other priorities
You have a business to run. Website maintenance shouldn't be your job.
Honest note: If you're technically competent, comfortable running updates yourself, and have time to monitor security, you might not need us. But most business owners have better uses for their time.
What maintenance includes
Updates, tested properly. We run WordPress, theme, and plugin updates regularly, but we test them first. Updates that break things get caught in staging, not on your live site.
Security monitoring. Daily malware scans, file integrity monitoring, and firewall protection. We catch threats before they cause damage.
Daily backups with retention. Your site is backed up every day with 30-day retention through 365i Hosting. If something goes wrong, we can restore quickly.
Uptime monitoring. We're notified immediately if your site goes down. Usually we know there's a problem before you do.
Monthly reports. 365i Premium Care reports tell you what we've done, what's changed, and how your site is performing. Transparency, not mystery.
Priority support. When you need help, you jump the queue. Real developers, not ticket systems that go nowhere.
Why choose us for maintenance?
We built it, we know it
Maintaining sites we built means we know exactly how they work. No learning curve, no guessing.
Hosting + maintenance integration
Your site lives on 365i Hosting. We control the full stack, code and infrastructure together.
Real developers
Not just update button pushers. When something needs investigation or fixing, we have the skills.
Proactive, not reactive
We catch problems in monitoring, not when customers complain. Prevention over firefighting.
Transparent reporting
Monthly reports show exactly what we've done. You know what you're paying for.
Flexibility
Month-to-month plans. No long contracts. Stay because we're useful, not because you're locked in.
Emergency response
Site down or hacked? Maintenance clients get priority response. We're on it within hours, not days.
UK business hours
Support from real people during UK working hours. No overnight ticket queues or time zone confusion.
Maintenance scenarios
New site handover
We build your site and seamlessly transition to ongoing maintenance. No gap in coverage.
Taking over existing sites
We audit your current setup, clean up any issues, and begin proactive maintenance.
Hosting + maintenance bundles
WordPress Business Hosting with maintenance included. One payment, complete coverage.
Emergency recovery
Site hacked or broken? We'll fix it and get you onto proper maintenance to prevent recurrence.
Benefits for your business
Peace of mind knowing experts are watching
Focus on your business while we handle the technical details.
Prevent security breaches
Proactive updates and monitoring keep hackers at bay.
Avoid costly emergency fixes
Regular maintenance prevents the expensive disasters.
Keep your site running smoothly
Consistent performance and uptime you can rely on.
How we work together
1
Discovery Call
We learn about your business, goals, and requirements
2
Proposal
You receive a detailed scope, timeline, and investment
3
Build & Refine
We create your solution with regular check-ins
4
Launch & Support
Go live with confidence and ongoing support
Verified Google Reviews
What Clients Say About Our Website Maintenance
from 66 reviews
We have been using Bsolveit for the last couple of years for our website and highly recommend them. There is never any issues when the site needs updating or changing and always available for advise. We asked for some changes and they were actioned immediately which was fantastic.
Fantastic service. After the best part of 3 years agonising over what to do with an old website with Yell, and wanting a new site to reflect the new business name, in less than a week of speaking to Mark at 365i, everything is now pointing to a striking brand new website, with my domain name of my choice and at a very affordable price. Great work.
Great service, best prices! Fast to respond, Mark goes beyond duty to find solutions to any trouble. Highly recommend!
I've been with Mark for many years now and really appreciate his attention to detail and technical knowledge of web design, including all things associated with websites. He is at all times helpful, understanding and happy to impart his knowledge, which is always educational.
Really helpful and answered all of my questions quickly and with quality. Look forward to being a long term customer with them!
Very helpful and cover every area. Mark especially is very effective in finding solutions for any queries you may have and goes the extra mile to assist. Overall, excellent service!
365i has dramatically speeded up our wordpress website which was beyond dlow! Great service from people who seem to genuinely care about their customers. Thanks so much. N
Mark has looked after us for 14 years and designed 3 websites in this time. I have been lucky to find them, they have been a great help to us over the years. Always available to answer questions or make changes to our website quickly. Our business wouldn't be where it is now without the support of 365i.
Was very generous with his time late, at night. Guided me through an unusual technical change. Highly recommended.
Frequently asked questions
Do I really need website maintenance?
If your website generates leads, sales, or represents your business, yes. WordPress releases security updates monthly, plugins update constantly, and threats evolve daily. Unmaintained sites become slow, insecure, and eventually break.
How often should WordPress be updated?
WordPress core, themes, and plugins should be updated at least monthly, with security patches applied immediately. Updates should be tested before applying to live sites, as rushed updates can break functionality.
How much does website maintenance cost in the UK?
Professional WordPress maintenance typically costs £50-£200+ per month depending on included services. This covers updates, security monitoring, backups, and support. It's significantly cheaper than emergency repairs after a hack or crash.
What happens if I don't update WordPress?
Outdated WordPress sites become vulnerable to hackers, often getting infected with malware or used for spam. Eventually, plugin incompatibilities cause features to break. Recovery from a hacked site costs far more than regular maintenance.
Ready to get started with website maintenance?
Let's discuss how we can help your business.
Get in touch