Mark has been extremely helpful with some website and system issues we recently faced, offering easy solutions to all of the problems without any fuss at all. We cannot thank you enough for all of your help!
Website Maintenance
Keep your website secure, updated, and performing at its best.
Websites need ongoing care. Our maintenance plans keep your site secure, backed up, and running smoothly so you can focus on running your business.
Site Health
All Systems Healthy
Last checked: 2 mins ago
Uptime
99.9%
Security
Protected
Backups
Current
Updates
3 pending
What's included
WordPress core and plugin updates
Security monitoring
Daily automated backups
Uptime monitoring
Performance checks
Priority support access
Monthly reports
Emergency response
Your website needs ongoing care
A website isn't a "set and forget" investment. WordPress releases security updates monthly. Plugins update constantly. Threats evolve daily. And all those moving parts eventually break something if nobody's watching.
The businesses that call us in emergencies have one thing in common: they thought their website would just "keep working" without attention. Then one day the plugin updates stacked up, security holes opened, and suddenly they're hacked or broken at the worst possible moment.
Maintenance isn't glamorous. It's essential. Like servicing a car or paying insurance. Boring until you need it, then suddenly invaluable.
Our maintenance plans give you experts actively watching your site. Not just automated scans, but genuine attention from developers who know what they're looking at and can fix problems before they become crises.
Who needs maintenance?
Website maintenance is essential for:
Businesses relying on their website
If your website generates leads, sales, or credibility, downtime costs real money.
Anyone not updating WordPress themselves
Updates are necessary but can break things. Someone needs to do them carefully.
Sites with customer data
Contact forms, e-commerce, bookings. You have an obligation to protect that data.
Business owners with other priorities
You have a business to run. Website maintenance shouldn't be your job.
Honest note: If you're technically competent, comfortable running updates yourself, and have time to monitor security, you might not need us. But most business owners have better uses for their time.
What maintenance includes
Updates, tested properly. We run WordPress, theme, and plugin updates regularly, but we test them first. Updates that break things get caught in staging, not on your live site.
Security monitoring. Daily malware scans, file integrity monitoring, and firewall protection. We catch threats before they cause damage.
Daily backups with retention. Your site is backed up every day with 30-day retention through 365i Hosting. If something goes wrong, we can restore quickly.
Uptime monitoring. We're notified immediately if your site goes down. Usually we know there's a problem before you do.
Monthly reports. 365i Premium Care reports tell you what we've done, what's changed, and how your site is performing. Transparency, not mystery.
Priority support. When you need help, you jump the queue. Real developers, not ticket systems that go nowhere.
Why choose us for maintenance?
We built it, we know it
Maintaining sites we built means we know exactly how they work. No learning curve, no guessing.
Hosting + maintenance integration
Your site lives on 365i Hosting. We control the full stack, code and infrastructure together.
Real developers
Not just update button pushers. When something needs investigation or fixing, we have the skills.
Proactive, not reactive
We catch problems in monitoring, not when customers complain. Prevention over firefighting.
Transparent reporting
Monthly reports show exactly what we've done. You know what you're paying for.
Flexibility
Month-to-month plans. No long contracts. Stay because we're useful, not because you're locked in.
Emergency response
Site down or hacked? Maintenance clients get priority response. We're on it within hours, not days.
UK business hours
Support from real people during UK working hours. No overnight ticket queues or time zone confusion.
Maintenance scenarios
New site handover
We build your site and seamlessly transition to ongoing maintenance. No gap in coverage.
Taking over existing sites
We audit your current setup, clean up any issues, and begin proactive maintenance.
Hosting + maintenance bundles
WordPress Business Hosting with maintenance included. One payment, complete coverage.
Emergency recovery
Site hacked or broken? We'll fix it and get you onto proper maintenance to prevent recurrence.
Benefits for your business
Peace of mind knowing experts are watching
Focus on your business while we handle the technical details.
Prevent security breaches
Proactive updates and monitoring keep hackers at bay.
Avoid costly emergency fixes
Regular maintenance prevents the expensive disasters.
Keep your site running smoothly
Consistent performance and uptime you can rely on.
How we work together
1
Discovery Call
We learn about your business, goals, and requirements
2
Proposal
You receive a detailed scope, timeline, and investment
3
Build & Refine
We create your solution with regular check-ins
4
Launch & Support
Go live with confidence and ongoing support
Verified Google Reviews
What Clients Say About Our Website Maintenance
from 75 reviews
No words really. I've had a few companies myself and always give my best, and this is the first time I've experienced the same back. What a savour mark has been for us. Can't do enough to help... 10 stars!!!!
Absolutely amazing customer service! For years I been having constant issues with my website from plug-in issues to my hosting provider not giving me enough resources to actually host my site properly. Mark worked tirelessly and managed to not only solve all my website issues but also provide a much better hosting service at a fraction of the cost that I was previously paying. I’m not very technically minded but he was able to explain things in a way I could understand and I’m so happy to have finally find a company that will help when and if things do go wrong. With my website and hosting all sorted I can concentrate on running my business and I genuinely look forward to many years to come with 365i.
Mark has done a great job building my website for me. Easy to work with and professional. Will be using him and his company for any help I need in the future. I will be using the hosting sevices he provides for my other webistes.
excellent company for all your web needs. Very knowledgeable very quick results and excellent communication. Recommended.
The 365i team built the website for my new business, Cordley Solutions, and I couldn't be happier with the result. From the outset, he took the time to understand exactly what I was trying to achieve and offered valuable suggestions throughout the process. His attention to detail was exceptional, and nothing ever felt like too much trouble. Every amendment and idea was carefully considered, with the goal of producing the best possible end result rather than simply getting the project finished. The website itself looks modern, professional and trustworthy, striking the perfect balance for a growing business. The design is clean, easy to navigate and performs brilliantly across both desktop and mobile devices. I've already had positive feedback on how credible and polished it looks. Communication was excellent throughout, and it was clear that they genuinely cared about delivering a high-quality product. Their technical knowledge, creativity and professionalism made the entire process straightforward and enjoyable. I would highly recommend 365i to anyone looking for a professional website backed by outstanding customer service and genuine attention to detail.
Superb service, hosting is extremely fast with no issues at all. Mark is extremely helpful and very knowledgeable. Highly recommend 365i to anyone looking for hosting.
Mark is excellent. His prices are very reasonable and he does an excellent job. So far Mark has re-designed one of our websites to an excellent looking, quick & responsive site and will soon be taking over our hosting. Great
I've been with Mark for many years now and really appreciate his attention to detail and technical knowledge of web design, including all things associated with websites. He is at all times helpful, understanding and happy to impart his knowledge, which is always educational.
I approached Mark at 365i to ask him to migrate my website to their server since my website was very slow on my existing server. Not only did he carry out the migration within 24 hours but he actually completely redesigned my website free-of-charge to a standard that I was blown away by. He then took me step-by-step through everything he had done so that I now feel that I can make any further changes myself should the need arise, although he assures me he is always happy to be contacted if I struggle. He has done a fantastic job and I would recommend him and 365i with no hesitation!
Frequently asked questions
Do I really need website maintenance?
If your website generates leads, sales, or represents your business, yes. WordPress releases security updates monthly, plugins update constantly, and threats evolve daily. Unmaintained sites become slow, insecure, and eventually break.
How often should WordPress be updated?
WordPress core, themes, and plugins should be updated at least monthly, with security patches applied immediately. Updates should be tested before applying to live sites, as rushed updates can break functionality.
How much does website maintenance cost in the UK?
Professional WordPress maintenance typically costs £50-£200+ per month depending on included services. This covers updates, security monitoring, backups, and support. It's significantly cheaper than emergency repairs after a hack or crash.
What happens if I don't update WordPress?
Outdated WordPress sites become vulnerable to hackers, often getting infected with malware or used for spam. Eventually, plugin incompatibilities cause features to break. Recovery from a hacked site costs far more than regular maintenance.
Ready to get started with website maintenance?
Let's discuss how we can help your business.
Get in touch